FREQUENTLY ASKED QUESTIONS

No, we cannot produce sample boxes with tactile (embossed) Braille text, as this requires ordering a custom metal Braille embossing die and setting up the die-cutting equipment, just like in full-scale production. Unfortunately, for a quantity of only 2 units, this process would be highly inefficient and costly, so we are unable to offer it.

However, we can produce a sample box based on your submitted design using digital technology, without special tooling. In that case, the Braille text would be visual only – printed on the packaging, for example, as hollow circles.

Yes, MAZUS has experienced in-house designers with extensive knowledge of the packaging industry. We can assist both with creative packaging design and with technical layout preparation for production.

Before we begin, it’s important to define what you need:

1. If you are looking for a creative packaging design solution—such as developing a visual style, colors, typography, and brand identity—our designers can create a custom concept. Please note that full packaging design may take up to several weeks. You can find examples of our previous work in our portfolio.

2. If you already have a design idea or visual concept but need technical support to adapt it to your specific box construction, this is a simpler task. Our team can professionally prepare a production-ready layout within a few working days.

The first prototype is usually prepared within approximately 5–7 business days after we receive a complete and accurate brief for the designer. More complex design tasks may take longer. If the client is sending physical items, the task begins only after we receive the products at our office in Užliedžiai.

The prototype development timeline may be extended if the designer is waiting for additional information from the client — for example, if the client promises to send a technical drawing of their product but fails to do so on time.

Once the first prototype is sent to the client, the further pace of packaging development depends on the client’s decisions. If the first prototype is approved and meets expectations, the packaging project can be immediately prepared for production. However, if the client changes the initial brief, product dimensions, or requests major structural modifications, the development process will naturally take longer.

If your MAZUS contact person has informed you that the shipment with your packaging sample is ready, please arrange your own courier to pick up the parcel from:

Please send the shipping label to logistika@mazus.online

Please send the items for packaging design to the MAZUS constructors at the following address:

Please mark the package with: ITEMS FOR PACKAGING DESIGN and include the project number provided by the MAZUS person who is assisting you.

For example: ITEMS FOR PACKAGING DESIGN P-2509